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Pool Office Manager

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Pool service software built for seasonal pool service & repair.

Description

Features

Screenshots

Pricing

Reviews

Integrations

Support

What is Pool Office Manager?

Pool Office Manager (POM) is a cloud-based software tailored for medium-to-large pool businesses, offering specialized features like automated invoicing, GPS tracking, and comprehensive client history for field teams.
Developed by industry experts, the platform focuses on increasing operational efficiency, enabling growth without heavy staffing increases through a dedicated mobile app and management dashboard. Discover more about the platform’s features on the POM website.

Features

Drag-and-Drop Scheduling

Efficient Route Optimization

Live GPS Tracking

Technician Activity Reporting

Re-Routing Flexibility

Fleet / Truck Management (mileage, maintenance records)

Flexible Billing Options

Bulk Invoicing

Mobile Payments (Apple Pay & Google Pay)

ACH & Credit Card Payments

Accounting Sync with QuickBooks ($25/month)

Manage Quotes & Estimates

Consumer Financing

Late Fee Reminders

Surcharge Options

Route Profit Tracking

Manage Multiple Bodies of Water

Create, Manage, & Store Contracts

Inventory Tracking

Labor Cost Tracking

Equipment Tracking

Technician Scorecards

Inventory Barcode Scanning

Service History Reporting

Digital Door-Hangers

Customer Portal

SMS Notifications

Mass Broadcast Communications

Detailed Reporting for Each Stop

Branded Reporting

Allow Customer Feedback

Offline Mode

Technician Checklists

Stored Customer Information (gate numbers, dog reminders, etc)

Customer Equipment Information (equipment SKUs, etc)

Work Order Management

Photo & Notes Logging

Standardized Job Templates

Specialty Task Scheduling (Filter Cleans, Salt Cell Cleans, etc)

LSI Calculator (Saturation Index)

Chemical Dosing Recommendations

Chemical Dosing Costs

Historical Chemistry Logs

Custom Chemical & Chemistry Ranges

Customer Chemical Dosage Reporting

AI integration is moving from a “nice-to-have” to an industry standard. The goal of AI in pool service isn’t to replace your techs, but rather the repetitive office tasks. We’ve included these benchmarks so you can see which platforms are actively working to incorporate automation to their tool stack.

AI Phone Assistant

AI Chatbot

Predictive Route Management

Automated Collections & Billings

Automated Chemistry & Chemical Recommendations

Automated Anomaly Detection (identify water problems before they occur)

Automated Lead Engagements