The Pool Stack

Housecall Pro vs. ServiceTitan Cost & Feature Comparison

This review evaluates Housecall Pro and ServiceTitan across core database metrics, including route optimization logic, chemistry/LSI tracking parameters, billing models, and field application stability.

Housecall Pro

4.0

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Starting Price: $79/month

Per User Pricing

Key Features

  • Route Optimization
  • ACH & CC Autopay
  • QuickBooks Sync
  • Offline Field Mode
  • Digital Door Hangers
  • LSI Calculator

Includes

  • Trial
  • Demo

ServiceTitan

4.2

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Starting Price: Custom quote

Per Technician Pricing

Key Features

  • Route Optimization
  • ACH & CC Autopay
  • QuickBooks Sync
  • Offline Field Mode
  • Digital Door Hangers
  • LSI Calculator

Includes

  • Trial
  • Demo

Price Breakdown

Housecall Pro bills you per user and ServiceTitan bills you per technician.

Housecall Pro Pricing

Housecall Pro charges per user. Basic covers 1 user, Essentials covers up to 5 users, and MAX includes 8 users, plus $35 for each additional user.

Starting Price

$79/month

For 1 user

Additional Tiers/Plans

  • Essentials: $189/month · 5 users included
  • MAX: $329/month · +$35 per user

What Would Each Cost Your Company?

Starting prices don’t compare well when tools bill by different units. Pick the company closest to yours to see what each would cost as you grow.

ServiceTitan doesn’t publish pricing. Housecall Pro costs about $329/month for this company size.

Monthly cost as your company growsHousecall ProServiceTitan
CompanyHousecall ProServiceTitan
Starter1 tech · 30 pools$79BasicCustom quote
Solo1 tech · 75 pools$79BasicCustom quote
Small team3 techs · 200 pools$189EssentialsCustom quote
Growing6 techs · 450 pools$329MAXCustom quote
Established12 techs · 900 pools$539MAXCustom quote

How we priced a growing company

Housecall Pro: MAX plan, $329 base, includes 8 users

ServiceTitan: Doesn’t publish pricing

Estimates from public pricing, monthly billing, before add-ons · Verified Oct 2026

Something out of date? Verify this information

Feature Comparison

To evaluate how these platforms perform during daily field operations, we audited both systems against a standardized matrix of core industry requirements. The following breakdown isolates the primary must-have features required to manage a scalable pool route, mapping out how each platform structures its database logic for scheduling, billing infrastructure, field accountability, and water chemistry logging.

NOTE: Housecall Pro and ServiceTitan are general-purpose field service management platforms. While they offer route management, invoicing, and billing like other products, they lack native pool chemistry tracking and water balancing tools.

You’ll need an accompanying solution to track chemistry additions.

  • Included
  • Add-on
  • Not included
  • Upgrade needed
FeatureHousecall ProServiceTitan
Route Management & Scheduling6 of 65 of 6
Drag-and-Drop SchedulingIncludedIncluded
Efficient Route OptimizationIncludedIncluded
Live GPS TrackingIncludedIncluded
Technician Activity ReportingIncludedIncluded
Re-routing FlexibilityIncludedIncluded
Fleet Management (speeding, etc)IncludedAdd-on
Billing & Payments9 of 96 of 9
Flexible Billing Options (by week, month, stop)IncludedIncluded
Bulk InvoicingIncludedIncluded
Mobile Payments (Apple Pay & Google Pay)IncludedIncluded
ACH & Credit Card PaymentsIncludedIncluded
Accounting Sync with QuickBooksIncludedIncluded
Manage Quotes & EstimatesIncludedUpgrade needed
Consumer FinancingIncludedIncluded
Late Fee RemindersIncludedAdd-on
Surcharge OptionsIncludedAdd-on
Business Intelligence & Admin5 of 96 of 9
Route Profit TrackingIncludedIncluded
Manage Multiple Bodies of WaterNot includedNot included
Create, Manage, & Store ContractsIncludedIncluded
Inventory TrackingNot includedIncluded
Labor Cost TrackingIncludedUpgrade needed
Equipment TrackingNot includedAdd-on
Technician ScorecardsIncludedIncluded
Barcode ScanningNot includedIncluded
Service History ReportingIncludedIncluded
Customer Experience7 of 75 of 7
Digital Door-HangersIncludedIncluded
Customer PortalIncludedIncluded
SMS NotificationsIncludedIncluded
Mass Broadcast CommunicationsIncludedIncluded
Detailed Reporting for Each StopIncludedIncluded
Branded ReportingIncludedNot included
Allow Customer FeedbackIncludedAdd-on
Field Operations8 of 88 of 8
App works offlineIncludedIncluded
Technician ChecklistsIncludedIncluded
Stored Customer Information (gate numbers, dog reminders, etc)IncludedIncluded
Customer Equipment Information (equipment SKUs, etc)IncludedIncluded
Work Order ManagementIncludedIncluded
Photo / Notes LoggingIncludedIncluded
Standardized Job TemplatesIncludedIncluded
Specialty Task Scheduling (clean salt cell, filter clean)IncludedIncluded
Water Chemistry & Chemicals0 of 60 of 6
LSI Calculator (Saturation Index)Not includedNot included
Chemical Dosing RecommendationsNot includedNot included
Chemical Dosing CostsNot includedNot included
Historical Chemistry LogsNot includedNot included
Custom Chemical & Chemistry RangesNot includedNot included
Customer Chemical Dosage ReportingNot includedNot included
AI & Automation3 of 70 of 7
AI Phone AssistantIncludedAdd-on
AI ChatbotIncludedAdd-on
Predictive Route ManagementNot includedAdd-on
Automated Collections & BillingsNot includedNot included
Automated Chemistry & Chemical RecommendationsNot includedNot included
Automated Anomaly Detection (identify water problems before they occur)Not includedNot included
Automated Lead EngagementsIncludedNot included

Something out of date? Verify this information

Integrations & Support

IntegrationsHousecall ProServiceTitan
AngiIncludedNot included
MailchimpIncludedNot included
QuickBooksIncludedIncluded
StripeIncludedNot included
YelpIncludedNot included
ZapierNot includedIncluded
Support & TrainingHousecall ProServiceTitan
Available Devices & Apps
iOS AppIncludedIncluded
Android AppIncludedIncluded
Web BrowserIncludedIncluded
Offline ModeIncludedIncluded
Customer Support
Live ChatIncludedIncluded
Phone SupportIncludedIncluded
24/7 SupportNot includedIncluded
EmailIncludedIncluded
Dedicated Account ManagerIncludedIncluded
Knowledge BaseIncludedIncluded
Platform Training
DemoIncludedIncluded
In PersonNot includedNot included
Live Online TrainingIncludedIncluded
WebinarsIncludedIncluded
TutorialsIncludedIncluded
VideosIncludedIncluded

Which Platform is Better for Your Business

Who Uses Housecall Pro?

Best for: Multi-Service (pools, landscaping, etc)

  • Small to medium-sized teams with fewer than 10 techs.
  • Owners who care most about customer experience and field operations, where Housecall Pro stands out.

Who Uses ServiceTitan?

Best for: Dispatching & Scheduling

  • Medium to large teams with 3 or more techs.
  • Owners who care most about business intelligence and field operations, where ServiceTitan stands out.