
ServiceTitan
4.2
Starting Price: Custom quote
Per Technician Pricing
Key Features
- Route Optimization
- ACH & CC Autopay
- QuickBooks Sync
- Offline Field Mode
- Digital Door Hangers
- LSI Calculator
Includes
- Trial
- Demo
This review evaluates ServiceTitan and Skimmer across core database metrics, including route optimization logic, chemistry/LSI tracking parameters, billing models, and field application stability.

4.2
Starting Price: Custom quote
Per Technician Pricing
Key Features
Includes

4.7
Starting Price: $49/month
Per Location Pricing
Key Features
Includes
ServiceTitan bills you per technician and Skimmer bills you per location.
These bill on different units, so price them against your own team size.
ServiceTitan charges per technician and doesn’t publish prices. Each plan is quoted on request.
Skimmer charges per location. Getting Started includes 49 locations, plus $1 for each additional location, and covers up to 49 locations, Scaling Up includes 49 locations, plus $2 for each additional location, and covers up to 1,000 locations, and Enterprise (over 1,000) has custom pricing.
Starting Price
$49/month
+$1 per location
Starting prices don’t compare well when tools bill by different units. Pick the company closest to yours to see what each would cost as you grow.
ServiceTitan doesn’t publish pricing. Skimmer costs about $900/month for this company size.
| Company | Difference | ||
|---|---|---|---|
| Starter1 tech · 30 pools | Custom quote | $49Getting Started | — |
| Solo1 tech · 75 pools | Custom quote | $150Scaling Up | — |
| Small team3 techs · 200 pools | Custom quote | $400Scaling Up | — |
| Growing6 techs · 450 pools | Custom quote | $900Scaling Up | — |
| Established12 techs · 900 pools | Custom quote | $1,800Scaling Up | — |
How we priced a growing company
ServiceTitan: Doesn’t publish pricing
Skimmer: Scaling Up plan, $98 base + 401 more locations × $2
Estimates from public pricing, monthly billing, before add-ons · Verified Oct 2026
Something out of date? Verify this information
To evaluate how these platforms perform during daily field operations, we audited both systems against a standardized matrix of core industry requirements. The following breakdown isolates the primary must-have features required to manage a scalable pool route, mapping out how each platform structures its database logic for scheduling, billing infrastructure, field accountability, and water chemistry logging.
NOTE: ServiceTitan is a general-purpose field service management platform. While they offer route management, invoicing, and billing like other products, they lack native pool chemistry tracking and water balancing tools.
You’ll need an accompanying solution to track chemistry additions.
| Feature | ServiceTitan | Skimmer |
|---|---|---|
| Route Management & Scheduling | 5 of 6 | 2 of 6 |
| Drag-and-Drop Scheduling | Included | Upgrade needed |
| Efficient Route Optimization | Included | Upgrade needed |
| Live GPS Tracking | Included | Not included |
| Technician Activity Reporting | Included | Included |
| Re-routing Flexibility | Included | Included |
| Fleet Management (speeding, etc) | Add-on | Not included |
| Billing & Payments | 6 of 9 | 7 of 9 |
| Flexible Billing Options (by week, month, stop) | Included | Included |
| Bulk Invoicing | Included | Included |
| Mobile Payments (Apple Pay & Google Pay) | Included | Included |
| ACH & Credit Card Payments | Included | Included |
| Accounting Sync with QuickBooks | Included | Included |
| Manage Quotes & Estimates | Upgrade needed | Upgrade needed |
| Consumer Financing | Included | Upgrade needed |
| Late Fee Reminders | Add-on | Included |
| Surcharge Options | Add-on | Included |
| Business Intelligence & Admin | 6 of 9 | 5 of 9 |
| Route Profit Tracking | Included | Upgrade needed |
| Manage Multiple Bodies of Water | Not included | Included |
| Create, Manage, & Store Contracts | Included | Not included |
| Inventory Tracking | Included | Included |
| Labor Cost Tracking | Upgrade needed | Included |
| Equipment Tracking | Add-on | Included |
| Technician Scorecards | Included | Not included |
| Barcode Scanning | Included | Not included |
| Service History Reporting | Included | Included |
| Customer Experience | 5 of 7 | 4 of 7 |
| Digital Door-Hangers | Included | Included |
| Customer Portal | Included | Included |
| SMS Notifications | Included | Add-on |
| Mass Broadcast Communications | Included | Upgrade needed |
| Detailed Reporting for Each Stop | Included | Included |
| Branded Reporting | Not included | Upgrade needed |
| Allow Customer Feedback | Add-on | Included |
| Field Operations | 8 of 8 | 7 of 8 |
| App works offline | Included | Included |
| Technician Checklists | Included | Included |
| Stored Customer Information (gate numbers, dog reminders, etc) | Included | Included |
| Customer Equipment Information (equipment SKUs, etc) | Included | Included |
| Work Order Management | Included | Included |
| Photo / Notes Logging | Included | Included |
| Standardized Job Templates | Included | Included |
| Specialty Task Scheduling (clean salt cell, filter clean) | Included | Upgrade needed |
| Water Chemistry & Chemicals | 0 of 6 | 3 of 6 |
| LSI Calculator (Saturation Index) | Not included | Upgrade needed |
| Chemical Dosing Recommendations | Not included | Upgrade needed |
| Chemical Dosing Costs | Not included | Included |
| Historical Chemistry Logs | Not included | Included |
| Custom Chemical & Chemistry Ranges | Not included | Not included |
| Customer Chemical Dosage Reporting | Not included | Included |
| AI & Automation | 0 of 7 | 0 of 7 |
| AI Phone Assistant | Add-on | Upgrade needed |
| AI Chatbot | Add-on | Not included |
| Predictive Route Management | Add-on | Not included |
| Automated Collections & Billings | Not included | Not included |
| Automated Chemistry & Chemical Recommendations | Not included | Not included |
| Automated Anomaly Detection (identify water problems before they occur) | Not included | Not included |
| Automated Lead Engagements | Not included | Add-on |
Something out of date? Verify this information
| Integrations | ServiceTitanThese are integrations relevant to a pool company.View all of ServiceTitan’s integrations to see if any others are useful for your business. | Skimmer |
|---|---|---|
| Not included | Included | |
| Not included | Included | |
| Not included | Included | |
| Included | Included | |
| Not included | Included | |
| Not included | Included | |
| Included | Included |
| Support & Training | ServiceTitan | Skimmer |
|---|---|---|
| Available Devices & Apps | ||
| iOS App | Included | Included |
| Android App | Included | Included |
| Web Browser | Included | Included |
| Offline Mode | Included | Included |
| Customer Support | ||
| Live Chat | Included | Not included |
| Phone Support | Included | Included |
| 24/7 Support | Included | Included |
| Included | Included | |
| Dedicated Account Manager | Included | Included |
| Knowledge Base | Included | Not included |
| Platform Training | ||
| Demo | Included | Included |
| In Person | Not included | Not included |
| Live Online Training | Included | Included |
| Webinars | Included | Included |
| Tutorials | Included | Included |
| Videos | Included | Included |
Best for: Dispatching & Scheduling
Best for: Field Tech Experience