The Pool Stack

ServiceTitan vs. Skimmer Cost & Feature Comparison

This review evaluates ServiceTitan and Skimmer across core database metrics, including route optimization logic, chemistry/LSI tracking parameters, billing models, and field application stability.

ServiceTitan

4.2

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Starting Price: Custom quote

Per Technician Pricing

Key Features

  • Route Optimization
  • ACH & CC Autopay
  • QuickBooks Sync
  • Offline Field Mode
  • Digital Door Hangers
  • LSI Calculator

Includes

  • Trial
  • Demo

Skimmer

4.7

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Starting Price: $49/month

Per Location Pricing

Key Features

  • Route Optimization (plan upgrade)
  • ACH & CC Autopay
  • QuickBooks Sync
  • Offline Field Mode
  • Digital Door Hangers
  • LSI Calculator (plan upgrade)

Includes

  • Trial
  • Demo

Price Breakdown

ServiceTitan bills you per technician and Skimmer bills you per location.

These bill on different units, so price them against your own team size.

Skimmer Pricing

Skimmer charges per location. Getting Started includes 49 locations, plus $1 for each additional location, and covers up to 49 locations, Scaling Up includes 49 locations, plus $2 for each additional location, and covers up to 1,000 locations, and Enterprise (over 1,000) has custom pricing.

Starting Price

$49/month

+$1 per location

Additional Tiers/Plans

  • Scaling Up: $98/month · +$2 per location
  • Enterprise: Custom · For 1,001+ pools

What Would Each Cost Your Company?

Starting prices don’t compare well when tools bill by different units. Pick the company closest to yours to see what each would cost as you grow.

ServiceTitan doesn’t publish pricing. Skimmer costs about $900/month for this company size.

Monthly cost as your company growsServiceTitanSkimmer
CompanyServiceTitanSkimmer
Starter1 tech · 30 poolsCustom quote$49Getting Started
Solo1 tech · 75 poolsCustom quote$150Scaling Up
Small team3 techs · 200 poolsCustom quote$400Scaling Up
Growing6 techs · 450 poolsCustom quote$900Scaling Up
Established12 techs · 900 poolsCustom quote$1,800Scaling Up

How we priced a growing company

ServiceTitan: Doesn’t publish pricing

Skimmer: Scaling Up plan, $98 base + 401 more locations × $2

Estimates from public pricing, monthly billing, before add-ons · Verified Oct 2026

Something out of date? Verify this information

Feature Comparison

To evaluate how these platforms perform during daily field operations, we audited both systems against a standardized matrix of core industry requirements. The following breakdown isolates the primary must-have features required to manage a scalable pool route, mapping out how each platform structures its database logic for scheduling, billing infrastructure, field accountability, and water chemistry logging.

NOTE: ServiceTitan is a general-purpose field service management platform. While they offer route management, invoicing, and billing like other products, they lack native pool chemistry tracking and water balancing tools.

You’ll need an accompanying solution to track chemistry additions.

  • Included
  • Add-on
  • Not included
  • Upgrade needed
FeatureServiceTitanSkimmer
Route Management & Scheduling5 of 62 of 6
Drag-and-Drop SchedulingIncludedUpgrade needed
Efficient Route OptimizationIncludedUpgrade needed
Live GPS TrackingIncludedNot included
Technician Activity ReportingIncludedIncluded
Re-routing FlexibilityIncludedIncluded
Fleet Management (speeding, etc)Add-onNot included
Billing & Payments6 of 97 of 9
Flexible Billing Options (by week, month, stop)IncludedIncluded
Bulk InvoicingIncludedIncluded
Mobile Payments (Apple Pay & Google Pay)IncludedIncluded
ACH & Credit Card PaymentsIncludedIncluded
Accounting Sync with QuickBooksIncludedIncluded
Manage Quotes & EstimatesUpgrade neededUpgrade needed
Consumer FinancingIncludedUpgrade needed
Late Fee RemindersAdd-onIncluded
Surcharge OptionsAdd-onIncluded
Business Intelligence & Admin6 of 95 of 9
Route Profit TrackingIncludedUpgrade needed
Manage Multiple Bodies of WaterNot includedIncluded
Create, Manage, & Store ContractsIncludedNot included
Inventory TrackingIncludedIncluded
Labor Cost TrackingUpgrade neededIncluded
Equipment TrackingAdd-onIncluded
Technician ScorecardsIncludedNot included
Barcode ScanningIncludedNot included
Service History ReportingIncludedIncluded
Customer Experience5 of 74 of 7
Digital Door-HangersIncludedIncluded
Customer PortalIncludedIncluded
SMS NotificationsIncludedAdd-on
Mass Broadcast CommunicationsIncludedUpgrade needed
Detailed Reporting for Each StopIncludedIncluded
Branded ReportingNot includedUpgrade needed
Allow Customer FeedbackAdd-onIncluded
Field Operations8 of 87 of 8
App works offlineIncludedIncluded
Technician ChecklistsIncludedIncluded
Stored Customer Information (gate numbers, dog reminders, etc)IncludedIncluded
Customer Equipment Information (equipment SKUs, etc)IncludedIncluded
Work Order ManagementIncludedIncluded
Photo / Notes LoggingIncludedIncluded
Standardized Job TemplatesIncludedIncluded
Specialty Task Scheduling (clean salt cell, filter clean)IncludedUpgrade needed
Water Chemistry & Chemicals0 of 63 of 6
LSI Calculator (Saturation Index)Not includedUpgrade needed
Chemical Dosing RecommendationsNot includedUpgrade needed
Chemical Dosing CostsNot includedIncluded
Historical Chemistry LogsNot includedIncluded
Custom Chemical & Chemistry RangesNot includedNot included
Customer Chemical Dosage ReportingNot includedIncluded
AI & Automation0 of 70 of 7
AI Phone AssistantAdd-onUpgrade needed
AI ChatbotAdd-onNot included
Predictive Route ManagementAdd-onNot included
Automated Collections & BillingsNot includedNot included
Automated Chemistry & Chemical RecommendationsNot includedNot included
Automated Anomaly Detection (identify water problems before they occur)Not includedNot included
Automated Lead EngagementsNot includedAdd-on

Something out of date? Verify this information

Integrations & Support

IntegrationsServiceTitanSkimmer
HeritageNot includedIncluded
LaMotteNot includedIncluded
OrendaNot includedIncluded
QuickBooksIncludedIncluded
StripeNot includedIncluded
SunbitNot includedIncluded
ZapierIncludedIncluded
Support & TrainingServiceTitanSkimmer
Available Devices & Apps
iOS AppIncludedIncluded
Android AppIncludedIncluded
Web BrowserIncludedIncluded
Offline ModeIncludedIncluded
Customer Support
Live ChatIncludedNot included
Phone SupportIncludedIncluded
24/7 SupportIncludedIncluded
EmailIncludedIncluded
Dedicated Account ManagerIncludedIncluded
Knowledge BaseIncludedNot included
Platform Training
DemoIncludedIncluded
In PersonNot includedNot included
Live Online TrainingIncludedIncluded
WebinarsIncludedIncluded
TutorialsIncludedIncluded
VideosIncludedIncluded

Which Platform is Better for Your Business

Who Uses ServiceTitan?

Best for: Dispatching & Scheduling

  • Medium to large teams with 3 or more techs.
  • Owners who care most about route management and AI & automation, where ServiceTitan stands out.

Who Uses Skimmer?

Best for: Field Tech Experience

  • Teams of any size, from owner-operators to crews of 10+ techs.
  • Routes from small to large, scaling past 500 pools.
  • Owners who care most about water chemistry and customer experience, where Skimmer stands out.