Pool Office Manager
4.3
Starting Price: $125/month
Per User Pricing
Key Features
- Route Optimization
- ACH & CC Autopay
- QuickBooks Sync (add-on)
- Offline Field Mode
- Digital Door Hangers
- LSI Calculator
Includes
- Trial
- Demo
Pool Office Manager vs. Pool Runs Cost & Feature Comparison
This review evaluates Pool Office Manager and Pool Runs across core database metrics, including route optimization logic, chemistry/LSI tracking parameters, billing models, and field application stability.
Pool Runs
4.4
Starting Price: $45/month
Per Property Pricing
Key Features
- Route Optimization
- ACH & CC Autopay
- QuickBooks Sync
- Offline Field Mode
- Digital Door Hangers
- LSI Calculator
Includes
- Trial
- Demo
Price Breakdown
Pool Office Manager bills you per user and Pool Runs bills you per property.
Pool Office Manager Pricing
Pool Office Manager charges per user: $125/month for the first user, plus $25 for each additional user.
Starting Price
$125/month
+$25 per user
Pool Runs Pricing
Pool Runs charges per property. Core includes 50 properties, plus $1.75 for each additional property, and covers up to 200 properties.
Starting Price
$45/month
+$1.75 per property
What Would Each Cost Your Company?
Starting prices don’t compare well when tools bill by different units. Pick the company closest to yours to see what each would cost as you grow.
For a growing company, Pool Office Manager is about $275/month and Pool Runs needs a custom quote.
| Company |  Pool Office Manager | Pool Runs | Difference |
|---|---|---|---|
| Starter1 tech · 30 pools | $125Base Price | $45 (lower cost)Core | $80 |
| Solo1 tech · 75 pools | $125Base Price | $88.75 (lower cost)Core | $36.25 |
| Small team3 techs · 200 pools | $200 (lower cost)Base Price | $307.50Core | $107.50 |
| Growing6 techs · 450 pools | $275Base Price | Custom quote | — |
| Established12 techs · 900 pools | $450Base Price | Custom quote | — |
How we priced a growing company
Pool Office Manager: Base Price plan, $125 base + 6 more users × $25
Pool Runs: No public plan fits this size
Estimates from public pricing, monthly billing, before add-ons · Verified Oct 2026
Something out of date? Verify this information
Feature Comparison
To evaluate how these platforms perform during daily field operations, we audited both systems against a standardized matrix of core industry requirements. The following breakdown isolates the primary must-have features required to manage a scalable pool route, mapping out how each platform structures its database logic for scheduling, billing infrastructure, field accountability, and water chemistry logging.
- Included
- Add-on
- Not included
- Upgrade needed
| Feature | Pool Office Manager | Pool Runs |
|---|---|---|
| Route Management & Scheduling | 5 of 6 | 5 of 6 |
| Drag-and-Drop Scheduling | Included | Included |
| Efficient Route Optimization | Included | Included |
| Live GPS Tracking | Included | Included |
| Technician Activity Reporting | Included | Included |
| Re-routing Flexibility | Included | Included |
| Fleet Management (speeding, etc) | Not included | Not included |
| Billing & Payments | 6 of 9 | 6 of 9 |
| Flexible Billing Options (by week, month, stop) | Included | Included |
| Bulk Invoicing | Included | Included |
| Mobile Payments (Apple Pay & Google Pay) | Included | Included |
| ACH & Credit Card Payments | Included | Included |
| Accounting Sync with QuickBooks | Add-on | Included |
| Manage Quotes & Estimates | Included | Included |
| Consumer Financing | Not included | Not included |
| Late Fee Reminders | Included | Not included |
| Surcharge Options | Not included | Not included |
| Business Intelligence & Admin | 7 of 9 | 5 of 9 |
| Route Profit Tracking | Included | Included |
| Manage Multiple Bodies of Water | Not included | Not included |
| Create, Manage, & Store Contracts | Included | Included |
| Inventory Tracking | Included | Included |
| Labor Cost Tracking | Included | Not included |
| Equipment Tracking | Included | Included |
| Technician Scorecards | Not included | Not included |
| Barcode Scanning | Included | Not included |
| Service History Reporting | Included | Included |
| Customer Experience | 4 of 7 | 3 of 7 |
| Digital Door-Hangers | Included | Included |
| Customer Portal | Not included | Included |
| SMS Notifications | Included | Add-on |
| Mass Broadcast Communications | Included | Add-on |
| Detailed Reporting for Each Stop | Included | Included |
| Branded Reporting | Not included | Not included |
| Allow Customer Feedback | Not included | Not included |
| Field Operations | 7 of 8 | 8 of 8 |
| App works offline | Included | Included |
| Technician Checklists | Included | Included |
| Stored Customer Information (gate numbers, dog reminders, etc) | Included | Included |
| Customer Equipment Information (equipment SKUs, etc) | Included | Included |
| Work Order Management | Not included | Included |
| Photo / Notes Logging | Included | Included |
| Standardized Job Templates | Included | Included |
| Specialty Task Scheduling (clean salt cell, filter clean) | Included | Included |
| Water Chemistry & Chemicals | 6 of 6 | 5 of 6 |
| LSI Calculator (Saturation Index) | Included | Included |
| Chemical Dosing Recommendations | Included | Included |
| Chemical Dosing Costs | Included | Included |
| Historical Chemistry Logs | Included | Included |
| Custom Chemical & Chemistry Ranges | Included | Not included |
| Customer Chemical Dosage Reporting | Included | Included |
| AI & Automation | 0 of 7 | 1 of 7 |
| AI Phone Assistant | Not included | Add-on |
| AI Chatbot | Not included | Add-on |
| Predictive Route Management | Not included | Included |
| Automated Collections & Billings | Not included | Not included |
| Automated Chemistry & Chemical Recommendations | Not included | Not included |
| Automated Anomaly Detection (identify water problems before they occur) | Not included | Not included |
| Automated Lead Engagements | Not included | Add-on |
Something out of date? Verify this information
Integrations & Support
| Integrations | Pool Office Manager | Pool Runs |
|---|---|---|
 Biller Genie | Included | Not included |
 QuickBooks | Included | Included |
 Stripe | Included | Included |
| Support & Training | Pool Office Manager | Pool Runs |
|---|---|---|
| Available Devices & Apps | ||
| iOS App | Included | Included |
| Android App | Included | Included |
| Web Browser | Included | Included |
| Offline Mode | Included | Included |
| Customer Support | ||
| Live Chat | Not included | Not included |
| Phone Support | Included | Included |
| 24/7 Support | Not included | Included |
| Included | Included | |
| Dedicated Account Manager | Not included | Not included |
| Knowledge Base | Included | Not included |
| Platform Training | ||
| Demo | Included | Included |
| In Person | Not included | Not included |
| Live Online Training | Not included | Not included |
| Webinars | Not included | Not included |
| Tutorials | Not included | Not included |
| Videos | Included | Not included |
Which Platform is Better for Your Business
Who Uses Pool Office Manager?
Best for: Seasonal Companies
- Medium to large teams with 3 or more techs.
- Mid-sized and large operations with 100+ pools.
- Owners who care most about billing & payments and water chemistry, where Pool Office Manager stands out.
Who Uses Pool Runs?
Best for: Field Tech Experience
- Small to medium-sized teams with fewer than 10 techs.
- Small to mid-sized routes, up to 500 pools.
- Owners who care most about AI & automation and field operations, where Pool Runs stands out.
